Delivery information

Postage and packing

Orders are sent via Royal Mail, however for bulky items we sometimes dispatch using couriers. All orders placed before 1pm are usually dispatched the same day, Monday to Friday.

If we are currently out of stock for any items you have ordered we will contact you immediately to give you a revised delivery date. Please see Shipping fees below.

Delivery Options - UK & Channel Islands	Price
Second Class Delivery Royal Mail 3-5 Days	£ FREE
First Class Delivery Royal Mail 1-2 Days	£ 3.00
FREE First Class Delivery Royal Mail for Orders Over £100.00	£ FREE

We ship to the following Countries. Shipping cost is calculated by weight at checkout.

Austria	Belgium	Bulgaria	Cyprus
Czech Republic	Denmark	Estonia	Finland
France	Germany	Greece	Hungary
Ireland	Italy	Latvia	Lithuania
Luxembourg	Malta	Netherlands	Poland
Portugal	Romania	Slovakia	Slovenia
Spain	Sweden

For deliveries out-side of these areas please contact us

Returns

We understand that from time to time you may wish to return a product to us.

We have created this 14-day returns policy to enable you to return products to us in appropriate circumstances. Please read our full returns policy for further details here

Before returning your item to us, please fill out our returns form.

Please include your order number with-in the packaged goods.

Recycle packaging

Here at Lush Duck we do our very best to recycle our packaging, we would ask all of our customers to do the same, please re-use the packaging we send you. visit our Environmental Policy page for more information.